How To Upgrade Your IT Experience Without A Total Overhaul
Sluggish IT systems, frequent downtime or clunky operating processes can frustrate staff and impact morale and productivity. However, if your main focus is on building your business and growing profits, the prospect of ripping everything out and starting again can be overwhelming.
Here’s a look at how our West Yorkshire IT solutions service can help you make the refurbishments you need without a costly and time-consuming complete overhaul.
Why it’s probably not necessary to start over
If your IT systems are truly ancient, often down, and no longer support major security updates, then it probably is time to rip it up and start again: you will be exposing your business to devastating cyberattacks, and will also struggle to keep up with your competitors.
However, most of the time, an inefficient IT system can be streamlined and supported to help it run more smoothly without completely rebuilding it. A managed IT service provider (MSP) can help you to uncover the issues that are holding your team back. Here’s how.
Identify the bottlenecks
The MSP technicians will start by carrying out a system audit, and also observe how your staff work on a day to day basis and listen to their tech complaints. This may bring up a range of issues that aren’t obvious to non-IT experts, such as:
- Inconsistent network connectivity
- Software that doesn’t talk to other tools
- Poorly configured user access and permissions
- Lack of training or onboarding for new systems
Optimise system performance
Once the sources of friction have been identified, the next step is to improve system performance. This might include adjustments such as:
- Server and cloud configuration tweaks for improving speed and security.
- Better device management: Ensuring laptops, desktops, and mobile devices are up to date, secure, and standardised.
- Software integrations: Connecting your systems so data flows properly between apps, saving duplication and errors.
- User access streamlining: Making sure staff only see what they need to, and can access it easily.
Provide proactive support
At Bee IT Solutions, your staff will have access to a team of experienced professionals ready to help on our 24/7 helpdesk, with ad hoc help available whenever you need it. If the issue can not be resolved remotely, we’ll arrange a site visit at the earliest opportunity.
This means that your staff won’t become demoralised waiting for days for a problem to be fixed, and it will save valuable time and reduce the impact on your business productivity. Proactive monitoring also means that problems are spotted and fixed before they can escalate into serious IT headaches.
Effective staff training
Sometimes, the problem lies not with the IT system, but with the way that it’s being used. Our technicians have a wide knowledge base of sector-specific software, from everything from lift maintenance engineers to opticians. They will be able to explain to staff how to get the best out of your IT systems without jargon and tech speak.
This will help to iron out problems such as underused or misused apps and tools, and also help to ensure that safety and compliance protocols are being followed.
Planning ahead
IT is evolving at a rapid pace as new technologies, as well as new cybersecurity threats, continually emerge. Our MSP team will help you plan when to phase out outdated software, when to upgrade key systems and what software might benefit your business in the coming year.
This can help you to focus on growing your business while your tech works hard for you in the background. If you’d like some more information, please get in touch with our team today for a free consultation.
