IT Support

IT Support for Estate Agents

Estate agents deal with high volumes of communication and administrative duties on a daily basis, and this requires the most efficient IT services available. Slow and unreliable IT can lose vital business and damage the performance and reputation of your agency. At Bee IT Solutions, we specialise in providing full IT support to estate agents.

Comprehensive IT Support for Estate Agents

We pride ourselves on building long lasting relationships with our clients, and have a detailed knowledge of the software that is widely used throughout the estate agency sector. We understand that managing extensive property portfolios and client communications effectively is increasingly dependent on digital technologies.

You can be assured that we will provide your team with round the clock support, so that you can get on with the business of selling and letting properties while we keep everything ticking over smoothly under the bonnet.

Whether you are a small independent agency with a handful of staff or a nationwide chain, we will work with you to fully understand your needs and requirements and provide you with a tailored solution.

Award-Winning Managed IT

We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.

Peace of mind with the latest cyber security solutions

It is no longer enough to rely on basic firewalls and passwords to protect your business, as cyberattacks are becoming more frequent and sophisticated by the day. We are Sophos Gold Partners and we can work with you to achieve Cyber Essentials Certification.

This provides reassurance for your clients and business partners that you are a reliable and professional company to work with. Estate agents handle a lot of highly confidential and sensitive financial and personal information, and the most robust cyber security solutions are paramount at all times.

As professionals who work closely with the legal sector, you don’t need us to explain the importance of compliance with the General Data Protection Regulation (GDPR). This is essential to avoid legal penalties, and also to protect your business reputation from the damage that a data security breach could inflict.

Our team of engineers will proactively monitor your IT system with a range of the latest cybersecurity tools and software to provide you with round the clock protection. We also conduct regular security audits and provide an extra layer of robustness through phishing testing and penetration testing.

The best software solutions

There is now an extensive range of software tools designed and developed specifically for the estate agent industry. While this can make working life much easier and more efficient, it can also make it difficult to know which systems would work best for your business.

We can assist with the procurement and installation of new software, so that you will always have the most appropriate tools for the job.

Our team prides itself on keeping up with the latest developments in the fast-moving world of IT, and we will be happy to make recommendations and assist you with software updates and the seamless integration of new systems into your current IT infrastructure.

Data backup and recovery

It’s crucial to ensure that your critical data is secure and available even if disaster strikes, and at Bee IT Solutions we have a dedicated data centre. This ensures business continuity and gives you peace of mind that your data is safeguarded and compliant with regulations at all times.

Our data centre is protected against unauthorised access and cyber threats with the most advanced security systems, and provides a climate controlled environment with a back up power system so that it will continue to function even in the event of an outage.

Furthermore, by having our own data management facility, we can offer you scalable storage solutions, so that you can easily expand or downsize according to your changing needs.

A full range of telecommunication solutions

It’s essential for estate agents to keep lines of communication clear and open at all times, and we have extensive experience of setting up and maintaining VOIP systems so that you are ready for the transition from analogue to digital.

Whether you are arranging property viewings, liaising with solicitors, or working remotely, we can unify your telephony systems and ensure that it is always running smoothly.

24/7 helpdesk support

Whenever an IT issue should arise, our team is ready to respond promptly with helpdesk support, and site visits if required. We will not baffle you with tech speak, but communicate in plain language until the problem is resolved.

If you are looking for an IT support team with industry-specific expertise for estate agents, please contact us today and will be happy to discuss your requirements and provide you with a free quote.

Our Managed IT Support Services

IT MOT Testing
IT Support Helpdesk
Bee IT Solutions offers 24/7 IT support helpdesk services to ensure that your business never has to experience an IT downtime. Our team of experienced IT experts is available to help you with any IT issue, big or small, at any time of day or night.

We understand that IT downtime can be costly and disruptive to your business, which is why we offer our 24/7 IT Support helpdesk services. With our help, you can rest assured knowing that your IT needs are always taken care of.
Managed Backup
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.

These benefits include:

Affordable monthly rate.

Flexible storage, so you pay for only what you need.

Pass off the cost of managing and maintaining computing infrastructure.

Real-time mobile access to synced files. Complete backup of your files to the cloud.

Fast restoration of backed up files, complete with file revisions.

Integrated email security.

Integrated Exchange archiving.

In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.

For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.

Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Security & Compliance
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.

Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:

Job searches

Social networking websites

Microblogging websites

Video streaming Distasteful content such as adult-oriented websites and file sharing sites

By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.

Prevent Security Threats

Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.

Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
Remote Monitoring & Maintenance
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Data Centre
Bee IT Solutions offers state-of-the-art data centre services to meet the needs of even the most demanding businesses. We provide secure, reliable, and scalable data hosting solutions, supported by our team of experienced professionals.

Our data centre is equipped with the latest security technologies to protect your data from unauthorised access, cyber threats, and physical disasters. We also have redundant power and cooling systems to ensure that your data is always available.

As your business grows, we can easily scale our data centre capacity to meet your changing requirements. We also offer guidance and support to help you choose the right solution for your business and to deploy and manage your data effectively.

Contact us today for a free consultation and to learn more about how we can help you protect your data.

Our IT Services

ISO 27001 Certification
IT Recycling Solutions
When it comes time to update your IT system, it’s important to consider what to do with your old equipment. We offer an IT equipment recycling service that can help you dispose of your old equipment responsibly and securely.

Our recycling service is comprehensive and includes all types of IT equipment, such as computers, monitors, printers, scanners, and networking equipment. Bee IT Solutions also offer a data destruction service to ensure that your sensitive data is completely wiped from your old equipment before it is recycled.
Managed Hosting
We know how frustrating –’one size fits all’ managed hosting solutions can be. Your organisation is unique and needs a unique solution. If the crucial technical support isn’t there your managed hosting service becomes the problem, not the solution it was designed to be. Bee IT Solutions provides the capability to host your services in a multitude of ways, bespoke to your own organisations needs.

Solutions designed by our experienced architects to give you the system that you need, to suit your budget and expectations, we get it right first time.

Hosted in our own wholly owned UK based data centre we will provide you with the highest levels or availability and performance , network uptime guaranteed for 100% of the time. We guarantee your dedicated support engineers will be on hand for any and every issue or query you may encounter to keep you running all the time. Our managed hosting services provide you with enhanced performance, control, security and availability.
Virtual Desktop Solutions
Cloud based computer platforms designed specifically for your business.

Now more than ever your employees need more for their platforms, working from home has become the norm, consistency and availability ore key. We can offer a virtual desktop infactructure platform that will transform your business.

Businesses spend a lot of money on hardware. With our VDI platform, you can reduce money spent on hardware, as the interface is hosted through the cloud and can be delivered through thin clients and mobile browsers. As the hardware is virtual it is managed and maintained by the cloud provider, support costs are cut while providing a flexible, reliable computing platform for each member of your staff. through the custom computing interface and application use with an affordability that is undeniably attractive.
Managed Backup
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.

These benefits include:

Affordable monthly rate.

Flexible storage, so you pay for only what you need.

Pass off the cost of managing and maintaining computing infrastructure.

Real-time mobile access to synced files. Complete backup of your files to the cloud.

Fast restoration of backed up files, complete with file revisions.

Integrated email security.

Integrated Exchange archiving.

In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.

For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.

Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Unified Communications
Microsoft 365
Variable payment options give you the freedom to pay only for the software you need. For small and medium businesses, the Microsoft 365 productivity suite is a must have. Charged per-user per month, rather than the traditional per-machine rate, significantly reduces the amount your company has to spend to get the same productivity suite that you are used to.

Access your Microsoft 365 applications anywhere

View and share files with everyone on your team from anywhere, on any device.

Microsoft 365 enables users to access documents from anywhere on a multitude of devices, like smartphones, tablets, and more. Microsoft 365 is available wherever there is an Internet connection. At the office, at home, or on the move, Microsoft 365 offers world-class collaboration anywhere, at any time.

Every Office App is now on the Cloud

Your favourite Microsoft 365 apps are available in the cloud. The Microsoft 365 productivity suite features Outlook, Word, Excel, PowerPoint, Access, OneNote, a team SharePoint site, as well as an online meeting place with HD video and screen sharing. Everything about Microsft 365 has been redesigned to provide elite usability, with quicker load times to improve workflow. By taking advantage of the cloud, the work you do on all of these applications is automatically saved and backed up, which provides you with peace of mind.

The Cloud lets all team members comment and share projects to improve communication.

All entities of your business can benefit from adding cloud-based productivity features by Microsoft. Since team members can share, collaborate, and communicate on projects using cloud technology, they will see additional benefits from being able to work in the same project. Microsoft makes this possible thanks to an integration with Microsoft Exchange, SharePoint, and Lync, which give you powerful communication options to go with the comprehensive productivity suite.

Microsoft’s cloud solution is a secure way to store your files. Microsoft 365 servers have a 99.9% uptime, and when you store your files on Microsoft’s secure cloud infrastructure, you are saving the expense of having to maintain your own.

Increase productivity. Work anywhere, anytime, on any device. Microsoft 365 provides you with flexibility with a suite of established and new apps.
Security & Compliance
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.

Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:

Job searches

Social networking websites

Microblogging websites

Video streaming Distasteful content such as adult-oriented websites and file sharing sites

By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.

Prevent Security Threats

Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.

Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
Remote Monitoring & Maintenance
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
System Inventories

Latest IT Support News

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Sophos Uncovers Advanced Cyberattack Tactics

In a recent investigation, Sophos analysed over 150 cyberattacks, uncovering more than 500 tools and techniques used by active attackers. A concerning trend emerged: attackers are now spending less time undetected – dwell time dropped from 15 to 10 days across all attack types. Stay Ahead of Threats with Managed Cybersecurity To stay secure in […]

sophos two thirds attacks involved ransomware

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More than 68% of Attacks investigated by Sophos involved Ransomware

Sophos reviewed over 150 cyberattacks and identified and analysed more than 500 adversary tools and techniques used by active adversaries. Two key findings: over two-thirds of reports investigated by the Incident Response team involved ransomware, and threat actors’ dwell time has decreased for all attack types. Companies that want to stay safe in this landscape […]

Our IT Partners

Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.