IT Support

IT Support for Opticians

If you’re running a busy optician practice, you want to stay focused on your patients, not on IT headaches. Our specialist managed IT services are tailored for the vision care sector, whether you’re an independent practice or have multiple locations.

Here’s how we can help to keep your IT running smoothly and securely, so the only spectacles you will see are on your display stands or happy customers.

Comprehensive IT Support for Opticians

Our highly experienced team have worked widely with clients in the health and vision care sector, and understand industry-specific software. This means that we are well positioned to carry out audits and updates and provide an ongoing maintenance service.

We can also recommend the most appropriate new software if your systems are in need of an upgrade, and assist with the procurement process so that you have access to the best deals or subscriptions and support services.

Don’t let creaking IT systems hide in plain sight. Give us a call today to find out how we can help you achieve a 20/20 service.

Award-Winning Managed IT

We are proud to have been recently recognised as the Best Managed IT Service Provider 2023 – Yorkshire in the prestigious SME News IT Awards. This is a testament to our commitment to providing our clients with the highest level of service and support.

IT MOT testing

Our experienced and professional IT team will carry out a full diagnostic health check of your IT systems. This will identify any security risks in your network, software and devices before they cause bigger issues. It will also highlight ways to optimise performance, and ensure your business is compliant with industry standards such as GDPR and NHS Digital.

Security and compliance

As an optician practice, you will be handling sensitive patient information as well as making frequent financial transactions with suppliers and customers. This can make you a prime target for cyberattacks, which could cause severe financial losses and damage to your reputation.

A cyberattack may also lead to a breach of compliance with GDPR, which can have legal penalties. Our team will ensure that your business has the most up to date and effective security systems in place, including:

Advanced antivirus and anti-malware
Email filtering and threat detection
User access controls and password policies
Secure patient data handling protocols

We’ll reinforce this by carrying out regular audits and providing reports so that your processes will be documented and transparent for external audits or investigations.

Data centre hosting

If you want to move away from on-site servers or your software requires high data availability, we can offer a reliable and scalable solution. We have our own UK-based data centre with cloud-based infrastructure that will ensure your applications are accessible and secure.

We can also provide a managed back up service to automatically secure important data off-site in fully encrypted systems. Lost patient records, images and appointment details not only causes huge disruption to daily operations and loss of customer trust, but it could also cause non-compliance with GDPR and NHS standards.

In the event of a cyberattack or hardware failure, your data can be easily and quickly restored so that you will have a strong recovery strategy in place.

Round the clock IT helpdesk

Our UK-based helpdesk operates 24/7, so you will always have fast access to friendly IT support when you need it. Our technical support team won’t baffle you with IT speak, but will communicate in clear and direct language to get to the heart of the problem. If it’s an issue that cannot be resolved remotely, we’ll arrange an on-site visit as soon as possible.

Contact Bee IT Solutions today

By working with an experienced IT partner such as Bee IT Solutions who will take the time to understand the unique needs of your opticians business, you can be confident that your company is secure, competitive and compliant with the regulations.

Call us today to discuss how we can optimise the performance of your business with first-class IT technology and support.

Our Managed IT Support Services

IT MOT Testing
IT Support Helpdesk
Bee IT Solutions offers 24/7 IT support helpdesk services to ensure that your business never has to experience an IT downtime. Our team of experienced IT experts is available to help you with any IT issue, big or small, at any time of day or night.

We understand that IT downtime can be costly and disruptive to your business, which is why we offer our 24/7 IT Support helpdesk services. With our help, you can rest assured knowing that your IT needs are always taken care of.
Managed Backup
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.

These benefits include:

Affordable monthly rate.

Flexible storage, so you pay for only what you need.

Pass off the cost of managing and maintaining computing infrastructure.

Real-time mobile access to synced files. Complete backup of your files to the cloud.

Fast restoration of backed up files, complete with file revisions.

Integrated email security.

Integrated Exchange archiving.

In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.

For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.

Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Security & Compliance
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.

Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:

Job searches

Social networking websites

Microblogging websites

Video streaming Distasteful content such as adult-oriented websites and file sharing sites

By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.

Prevent Security Threats

Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.

Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
Remote Monitoring & Maintenance
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Data Centre
Bee IT Solutions offers state-of-the-art data centre services to meet the needs of even the most demanding businesses. We provide secure, reliable, and scalable data hosting solutions, supported by our team of experienced professionals.

Our data centre is equipped with the latest security technologies to protect your data from unauthorised access, cyber threats, and physical disasters. We also have redundant power and cooling systems to ensure that your data is always available.

As your business grows, we can easily scale our data centre capacity to meet your changing requirements. We also offer guidance and support to help you choose the right solution for your business and to deploy and manage your data effectively.

Contact us today for a free consultation and to learn more about how we can help you protect your data.

Our IT Services

ISO 27001 Certification
IT Recycling Solutions
When it comes time to update your IT system, it’s important to consider what to do with your old equipment. We offer an IT equipment recycling service that can help you dispose of your old equipment responsibly and securely.

Our recycling service is comprehensive and includes all types of IT equipment, such as computers, monitors, printers, scanners, and networking equipment. Bee IT Solutions also offer a data destruction service to ensure that your sensitive data is completely wiped from your old equipment before it is recycled.
Managed Hosting
We know how frustrating –’one size fits all’ managed hosting solutions can be. Your organisation is unique and needs a unique solution. If the crucial technical support isn’t there your managed hosting service becomes the problem, not the solution it was designed to be. Bee IT Solutions provides the capability to host your services in a multitude of ways, bespoke to your own organisations needs.

Solutions designed by our experienced architects to give you the system that you need, to suit your budget and expectations, we get it right first time.

Hosted in our own wholly owned UK based data centre we will provide you with the highest levels or availability and performance , network uptime guaranteed for 100% of the time. We guarantee your dedicated support engineers will be on hand for any and every issue or query you may encounter to keep you running all the time. Our managed hosting services provide you with enhanced performance, control, security and availability.
Virtual Desktop Solutions
Cloud based computer platforms designed specifically for your business.

Now more than ever your employees need more for their platforms, working from home has become the norm, consistency and availability ore key. We can offer a virtual desktop infactructure platform that will transform your business.

Businesses spend a lot of money on hardware. With our VDI platform, you can reduce money spent on hardware, as the interface is hosted through the cloud and can be delivered through thin clients and mobile browsers. As the hardware is virtual it is managed and maintained by the cloud provider, support costs are cut while providing a flexible, reliable computing platform for each member of your staff. through the custom computing interface and application use with an affordability that is undeniably attractive.
Managed Backup
If you are looking to add a dynamic and affordable IT backup and file sharing solution, or simply just looking to gain budget flexibility, consider the benefits of adding our cloud backup solution.

These benefits include:

Affordable monthly rate.

Flexible storage, so you pay for only what you need.

Pass off the cost of managing and maintaining computing infrastructure.

Real-time mobile access to synced files. Complete backup of your files to the cloud.

Fast restoration of backed up files, complete with file revisions.

Integrated email security.

Integrated Exchange archiving.

In the management of a small or medium-sized business, business owners and administrators will undeniably run into a situation where they could use some extra capital. With Bee IT Solutions’ cloud storage and backup and disaster recovery, you can protect your business’ most important assets and improve your staff’s collaborative and cooperative capabilities; securely and affordably.

For more information about our cloud file sharing, backup, and disaster recovery offering, call us today at 0113 887 4311. Our trusted professionals can provide your organisation with all the resources it needs to make your technology work for you.

Our Managed Backup service safeguards your business critical data and minimises the possibility of data loss providing you with stability.
Unified Communications
Microsoft 365
Variable payment options give you the freedom to pay only for the software you need. For small and medium businesses, the Microsoft 365 productivity suite is a must have. Charged per-user per month, rather than the traditional per-machine rate, significantly reduces the amount your company has to spend to get the same productivity suite that you are used to.

Access your Microsoft 365 applications anywhere

View and share files with everyone on your team from anywhere, on any device.

Microsoft 365 enables users to access documents from anywhere on a multitude of devices, like smartphones, tablets, and more. Microsoft 365 is available wherever there is an Internet connection. At the office, at home, or on the move, Microsoft 365 offers world-class collaboration anywhere, at any time.

Every Office App is now on the Cloud

Your favourite Microsoft 365 apps are available in the cloud. The Microsoft 365 productivity suite features Outlook, Word, Excel, PowerPoint, Access, OneNote, a team SharePoint site, as well as an online meeting place with HD video and screen sharing. Everything about Microsft 365 has been redesigned to provide elite usability, with quicker load times to improve workflow. By taking advantage of the cloud, the work you do on all of these applications is automatically saved and backed up, which provides you with peace of mind.

The Cloud lets all team members comment and share projects to improve communication.

All entities of your business can benefit from adding cloud-based productivity features by Microsoft. Since team members can share, collaborate, and communicate on projects using cloud technology, they will see additional benefits from being able to work in the same project. Microsoft makes this possible thanks to an integration with Microsoft Exchange, SharePoint, and Lync, which give you powerful communication options to go with the comprehensive productivity suite.

Microsoft’s cloud solution is a secure way to store your files. Microsoft 365 servers have a 99.9% uptime, and when you store your files on Microsoft’s secure cloud infrastructure, you are saving the expense of having to maintain your own.

Increase productivity. Work anywhere, anytime, on any device. Microsoft 365 provides you with flexibility with a suite of established and new apps.
Security & Compliance
A Unified Threat Management system combines all the basic IT security measures in one single device. With this solution, your business’ network security can be highly manageable since the application, control, and maintenance of your network’s content are all managed in a centralised location.

Increase your workforce’s productivity by implementing content control. It’s important to be able to deter user access to certain elements that may be costly to your business. These website can include:

Job searches

Social networking websites

Microblogging websites

Video streaming Distasteful content such as adult-oriented websites and file sharing sites

By implementing a Unified Threat Management appliance from Bee IT Solutions, you have complete control over what type of content is accessible to certain employees. Studies show that the average employee wastes around two hours of company time per day on personal internet use. Prevent workforce inefficiencies today with a Unified Threat Management Solution.

Prevent Security Threats

Eliminate intrusion and stay up to date. One of the reasons why intrusions happen is because security software is out of date. Security companies do a good job of keeping pace with hackers, but if you don’t promptly apply applicable patches, you leave your entire IT infrastructure at risk of exploits. With a Unified Threat Management appliance from Bee IT Solutions, your security is never a question because updating one centralised location eliminates the possibility of forgetting to update all your devices.

Are you aware of the latest security threats and do you know which solutions to implement to mitigate against them?
Remote Monitoring & Maintenance
A cost effective solution to proactive network security. Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Bee IT Solutions proactive Remote Monitoring and Maintenance solution is designed to eradicate these issues for small and medium-sized businesses, and make them more affordable than ever before.
System Inventories

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Our IT Partners

Bee IT Solutions work with industry-leading IT & Telecoms companies and have top accreditations with some of the world’s largest ICT brands including Microsoft Silver Partner, Sophos Gold Partner, Cyber Essentials and many more.